“The support worker was excellent. She was very helpful and polite. She came to my house when arranged and took me to the court and the medical centre as part of trying to sort out my problems. She even made sure I got back home safely by dropping me back.

She did everything I asked from her and I couldn’t have asked for more.

I got so much help and support to sort out the problems I had with my benefit. My life has changed for the better. I feel like I am not alone. The support worker calls and messages me which I am grateful for as she has not forgotten about me.”